When We Are Closed

closed_signThere is a service available for 'out of hours' (i.e. when the centre is closed) provided by the partnership of East London Co-operatives (PELC). PELC's Telephone Advice Service is in operation between 18:30 - 08:00.

Visits can be organised by ringing the number 111. The doctors who staff PELC are all experienced local GPs.

When you phone the surgery "after hours" you will here a recorded message which will tell you which number to ring. Please have a pencil or pen to hand as there is usually more then one number to take note of.

Walk-In Centres

There are 'walk in' centres at

  • Harold Wood Polyclinic, Gubbins Lane, Romford on 01708 792000
  • Orchard Village Health Centre Rainham 01708 793900

Or call for advice:

  • NHS 111

In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.


Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website