Appointments

We aim to be able to offer you an appointment if urgent with a clinician the next day, or at most within 48 hours. If you are happy to consult with another health care professional (not a doctor), we can usually arrange this within 24 hours. You can still, nevertheless, book appointments in advance if you so wish.

You can make an appointment by phoning 01708 478800 when the centre is open (see GP Consultation Times and Clinic Times)

Please inform if you can not keep your appointment.

If your problem is urgent please let the reception know so that you can be fitted in.

If you wish to speak to your doctor please advise our receptionist and she/he will be happy to put a message through to the doctor for you.  

Also, should you feel that you or your child could be 'infectious' please tell a receptionist so that you can wait in the interview room.

We are now offering early and late appointments with our nurse. 

Please register for on line use, just look on Google for EMIS Patient on line and follow the instructions.

Evening and weekend appointments are available with GP's, Advanced Nurse Practitioners and Nurses at Raphael's House, book online using this link

https://nhs.bookings.herohealth.net/app/nhs/414/locations/629

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Access and Parking

You will find unrestricted parking in the roads next to and opposite the Medical Centre. The six spaces on the forecourt are for the use of staff and only for your use if you are disabled. Please make reception aware on your arrival. Please do not park across the front of the forecourt.

You must not use Kingsley Court (to the right of the centre) this is private.

Special Facilities

The Medical Centre has been purpose built so as to accommodate your special needs if you are disabled. There is a ramp at the entrance and a lift serving the first floor. There is wheelchair access to all consultation rooms and there are disabled toilet facilities. If you need to change your baby, there are baby changing facilities in the disable toilets both upstairs and downstairs. We have a hearing loop if you are a hearing aid user.